When I was a lawyer, I was required to track every 6 minutes of my work day.
Yep. You read that right. Our time was billed in 0.1 hour blocks, along with a detailed ‘narrative’ explaining to our clients exactly what we were doing in those 6 minutes so that they could go through their bills with a fine toothed comb and decide whether or not they were satisfied enough to pay for those minutes.
We had a little clock in the bottom right hand corner of our screen. You’d click it on and off as you switched from one client’s problem to another, like a grand master in a chess tournament, not missing a second. Occasionally, you’d forget to pause it when you made a cuppa or nipped to the loo, and then, when you realised, you’d have to do a delicate dance of correcting your timer without over- or under- estimating the amount of time you’d actually been away from your desk.
It was as exhausting as it sounds.
Before becoming a family photographer, I spent 12 years as a solicitor in ‘top-tier’ law firms in London and Sydney. And while I don’t miss it one bit, that life taught me a lot of lessons that stand me in excellent stead for my business now.
Because, just like lawyers, we photographers sell our time.
But unlike lawyers, we are often very VERY bad at valuing our time.
Maybe you’ve done a lot of market research to determine the appropriate rate for your services. And you’ve probably run your cost of doing business once or twice.
There’s a statistic flying around which says that for every one hour spent shooting, photographers do on average NINE additional hours of work.
When you factor in the client-specific admin
(responding to leads, following up, answering questions, phone calls about the weather, styling consultations, rescheduling, travel, editing, uploading galleries, dealing with print orders…)
plus all the work we all need to do ON our businesses to attract those enquiries in the first place
(social media, website, email marketing, prep guides, workshops and up-skilling, to name just a few)
then the statistic is probably true. Which begs the question…
Let’s do a quick calculation right now:
If you’re left with a number that makes you feel deflated, then
But instead of increasing your prices in a panic, I want you to look at decreasing your hours spent per client. Less hours spent per client equals a higher hourly rate. And saving time on the back end will also enable you to take on more bookings.
And it really is so simple. Here are just a few ways you could do it:
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This blog was first published in Gallery lane Magazine in February 2024